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Brainytoys ships its products to almost all parts of India. Orders received will be shipped as early as possible but in some cases it may take 2-3 days.

Shipping Charges

In order to serve our customers better, we are offering free shipping to all our customers irrespective of the size of order and location. Customers can avail this offer till the time it is available. This offer shall be available for a limited period only.

Estimated Delivery Time

We ship the orders through reputed courier companies. However it takes about 2-3 days for major indian cities for small parcels. For parcels weighing more than 2 Kgs., it take 1-2 days longer. For other stations like small cities, towns etc. it takes 4-5 days for delivery. However, order despatched through Indian Postal Services will take 1-2 week after despatch depending upon location.

Hidden Charges (GST)

You will get the final prices inclusive of GST. There is no hidden cost. However, Octroi if any shall be extra because the same varies from State to State and we don't have any control over the same.

International Locations

We can ship the goods around the world . Please obtain the exact shipping cost before placing the order as the same differs country to country , weight and volume of the parcel..

Track Your Order

After despatch of the order, details of courier company along with docket no. will be intimated to you so that you can track your order on the website of the courier company.

Non-availability on Delivery

Our delivery partners will attempt to deliver the package thrice before it is returned back to our warehouse. Please provide your mobile number in the delivery address as it will help in making a faster delivery.


We aim to satisfy our customers 100% in quality and services of our products. However, if the customer is not satisfied due to any reason then he/she can return the same within 7 days of the receipt of goods. The customer must follow the below given instructions:-

  1. Please return the product in orginal packaging without any damage or use, complete with all the parts and contents, with original receipt for refund. Please make sure that the product has been properly packed while returning.
  2. The buyer will have to bear the return cost of courier charges.
  3. Damaged/used products or products not returned in original packing will not be accepted for refund.


  1. In case the payment has been made using a credit card, then refund will be initiated within 7 working days from the date of receipt of successful return of goods and amount paid will be credited to credit card used for making the payment. However, Credit card payment gateways may take some additional time to credit the amount into their card.
  2. In case the payment has been made by cheque/ demand draft, then we will refund the amount either by cheque at the address provided by the buyer or through NEFT/RTGS provided the buyer provides us complete bank details.
  3. In case the payment has been made in the foreign currency then the buyer can initiate the "Recall" request through his banking channel . Once we get the request for Recall of money, we will approve the refund of payment withing 7 working days of getting such request from his bank.